Melissa Franks

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The Business Coach vs. The Expert: What’s the Difference?

When you’re stuck, there are generally two routes you can take: skill acquisition or expert intervention. Both are valuable, but it’s crucial to know when to use each.

1. The Role of a Business Coach: Skill Acquisition

Business coaches are great when you need to learn a specific skill. Whether it’s sales, leadership, or marketing, a coach’s role is to provide you with a framework and teach you the skills you need to move forward. Think of it like learning to drive: you start with no knowledge, get instruction, practice, receive feedback, and eventually master the skill.

Coaches are ideal for short bursts of learning and targeted skill development. However, the process is linear, and once you’ve learned the skill, their role is done. You don’t need to keep learning the same thing over and over again, and your business growth shouldn’t be dependent on constantly acquiring new skills.

Before hiring any coach, be sure to do your homework. The internet is full of people claiming to be experts, but not all are qualified. Ask for references, check their credentials, and ensure they have a proven track record. Remember, investing in the wrong coach can cost you time, money, and progress.

2. The Role of an Expert: Long-Term Solutions

If the issue in your business is more complex and not just about skill acquisition, you might need an expert instead of a coach. An expert’s role is to diagnose the root cause of your business challenges and provide tailored solutions. They bring a wealth of experience and can offer creative, non-linear strategies that go beyond generic frameworks.

Unlike business coaches, experts don’t expect you to learn their skills. They take on the responsibility of identifying and solving your problems. This is particularly valuable when the issue is a fundamental one, like an inefficiency, a missing component, or an underdeveloped aspect of your business. Experts can also anticipate and mitigate risks before they turn into problems, ensuring that your business runs optimally.

When Should You Choose a Coach, and When Should You Choose an Expert?

Choosing between a business coach and an expert depends on your business needs:

  • When to Hire a Business Coach: If you need to acquire a specific skill, such as sales techniques or leadership development, a coach can be a valuable investment. Coaches are also great if you’re looking for a structured, short-term learning experience.

  • When to Hire an Expert: If your business is facing complex challenges that require diagnostic and customized solutions, an expert is the way to go. Experts can address foundational problems, optimize your processes, and create long-term strategies tailored to your business.

Avoiding the “Magic Bullet” Mentality

It’s easy to fall into the trap of seeking a quick fix. The internet is full of frameworks and systems promising instant results. But remember, every business is different. Frameworks that work for one company might not work for another. It’s like trying to fit a glass slipper on every foot—you can’t force a solution that doesn’t align with your unique business needs.

A prominent entrepreneur, for instance, uses a lead generation framework called the “five-star framework.” While it’s a great marketing tool, it’s primarily designed to identify potential acquisition targets for their business. The framework might not be suitable for your business, especially if it doesn’t align with the type of companies they typically work with. Always be critical and discerning about the frameworks and programs you encounter.

Taking Action: Improve Your Skills or Get Help?

If you’re stuck, you have two choices: improve your skills or seek expert help. If you choose skill acquisition and it doesn’t deliver the results you need, don’t keep looking for another skill to fix the issue. That’s when you need to bring in an expert who can objectively assess the situation and provide the solution your business needs.

Regardless of your business size—whether it’s a six-figure startup or a billion-dollar enterprise—an outside perspective can be invaluable. Experts bring a variety of experiences, skills, and perspectives that internal teams might not possess, helping you overcome obstacles efficiently.

Ready to Get Unstuck?

If you’re currently feeling stuck in your business, I’m offering free consultations to help you identify the root cause of your challenges and develop a tailored plan for growth. Whether you’re struggling with efficiency, sales, or scaling your operations, this is an opportunity to get expert advice and move your business forward.

Click the link to schedule your consultation or DM me on Instagram if you can’t find an available time. Let’s work together to unlock growth and remove the obstacles holding your business back.