Melissa Franks

View Original

5 Essential People Management Hacks for Small Business Owners

Managing a small business comes with a unique set of challenges, particularly when it comes to people management. If you’ve ever found yourself exhausted from the effort of managing your team, or frustrated that you can’t focus on the core tasks that drive your business forward, you’re not alone. In this post, we’ll discuss five powerful people management hacks that can help you lead your team effectively while giving you the space to concentrate on growing your business.

1. Establish Clear Communication Channels

Communication is the backbone of any successful team. However, in many small businesses, the rapid pace often leads to a chaotic mix of communication tools—emails, Slack messages, Zoom calls, texts, and more. This chaos can confuse your team, leading to either a flood of unnecessary communication or complete radio silence.

The solution? Choose one primary communication tool and establish clear guidelines for when and how to use other methods. For example, use Slack for daily communications and reserve emails for external communication or detailed reports. By simplifying your communication processes, you’ll reduce stress for yourself and your team, improve clarity, and enhance overall engagement.

Additionally, integrating a project management tool like Asana or Monday can further streamline communication and task management. These tools provide a central hub for assigning, tracking, and completing tasks, ensuring everyone is on the same page.

2. Create a Weekly Priority List

A weekly priority list can be a game-changer for your team’s productivity. Each team member, including yourself, should have no more than three top priorities each week. If a task is particularly large, it might be the only priority for that person.

This approach not only keeps everyone focused on what matters most but also fosters transparency and accountability. When the entire team knows what everyone else is working on, it helps prevent conflicts, duplication of efforts, and keeps the business moving in the right direction.

By setting and sharing your own priorities, you also provide your team with insights into what’s important to you as a leader, helping align their efforts with the company’s overall goals.

3. Hire Experts, Not Novices

While it might be tempting to hire less experienced employees because they’re more affordable, this often leads to more work for you. Entry-level employees require significant time and effort to train, coach, and manage, which can drain your resources and slow down progress.

Instead, consider hiring experts who can hit the ground running. Yes, they may cost more upfront, but they’ll require less oversight and deliver higher-quality work faster. Over time, this can save you both time and money, allowing you to focus on strategic growth rather than micromanaging tasks.

4. Ask the Right Questions

One of the most important aspects of managing a team is understanding their needs, goals, and challenges. Don’t wait for problems to arise—be proactive in asking your team members about their aspirations, what they need to succeed, and how they feel about their work.

Regularly checking in with your team helps you catch issues early, whether it’s a drop in performance or a shift in their career goals. It also shows your team that you value their input and are invested in their success, which can boost morale and reduce turnover.

5. Implement a Three Strikes Rule

Finally, consider using a “three strikes” rule to manage performance issues. The first time an issue arises, note it but don’t take action. If it happens again, address it casually in a quick conversation. If it occurs a third time, have a formal discussion and create an action plan to correct the behavior.

This approach helps you manage issues effectively without resorting to immediate, formal disciplinary actions, which can be intimidating for employees. It also gives you a clear process to follow, ensuring that you’re fair and consistent in how you handle performance problems.

Conclusion

Effective people management doesn’t have to be complicated or time-consuming. By simplifying communication, setting clear priorities, hiring the right people, staying in tune with your team’s needs, and handling performance issues with a structured approach, you can lead your team to success while freeing up time to focus on growing your business.

If these tips resonated with you, share them with other small business owners or team leaders who might benefit. Remember, successful businesses are built on strong teams, and strong teams are built by effective leaders like you.

More of this conversation can be heard on the Opt In Podcast

or

You can watch on YouTube Now.